Paver deck with stone fire pit Man with glasses holding ipad.

Owner/Operator

A few of our franchisees work full-time in the business, managing a single unit and providing the services of Renew Crew to their customers directly.

Executive

Most of our franchisees spend the majority of their time working on their business by employing marketing, lead generation, and referral duties, while overseeing a small team of employees that conducts the various services of the business in the field. The executive model is designed to help new entrepreneurs grow rapidly by building a team of talented and dedicated people around them.

Diversifying Business Owners

Some existing outdoor service business owners are on the prowl for new turn-key business opportunities that will help them increase their annual revenues by offering new goods and services to their existing customer base.

While some of our existing franchisees come from sister brands of Outdoor Living Brands, we also see these individuals turn to Renew Crew as a way to grow or diversify their businesses:

  • Lawn and landscaping companies
  • Painting companies
  • Interior cleaning companies
  • Deck and fence contractors

For some, converting an existing pressure washing business into Renew Crew allows them to reach customers in a more professional way and offers them an opportunity to benefit from our proprietary environmentally friend products, IT platform, and proven marketing and advertising systems.

Whichever model or category you fall into initially, some franchisees begin with the owner/operator model because it provides them with the opportunity to grow the business with significantly less capital before transitioning into the executive model. With the world-class support team Renew Crew has to offer, any of our models can help you develop your business into a very large and profitable operation over time.

Let’s take look inside a day in the life of two Renew Crew Franchisees.

Dean and Heather Ritchey – The Owner/Operator Model

Dean and Heather currently operate Renew Crew of Lincoln, Nebraska. The pair is the perfect example of our owner/operator model.

Dean And Stan At Annual MeetingDean Ritchey gets up at about 6:30 a.m. in his home in Lincoln and joins his wife and four young children for breakfast. As a Renew Crew franchisee, Dean is able to help get his boys up and ready for school and even has time to drop them off on his way in for the day.

After school drop-offs, Dean hops in his Renew Crew van and heads out for the day. Thanks to the Renew Crew's scheduling software, Serviceminder, Dean can pull up his schedule for the day and see what proposals and jobs he has for the day before meeting his two field technicians.

Dean’s daily workload is usually busy with several jobs and scheduled proposals. His technicians focus their time and energy on completing jobs, while Dean spends his days presenting proposals on new projects and working with area business professionals to cultivate and steward referral relationships for Renew Crew. Some days are busier than others, however, and Dean does occasionally find himself assisting his technicians with bigger jobs.

Around 3:00 p.m. in the afternoon, Dean and the technicians touch base and discuss the day’s activities and what is on the docket for tomorrow. After that, Dean is able to pick up his children from school and heads home to answer emails and calls in his home office.

Dean also has time in his home office to work on new creative marketing ideas and make updates to social media pages promoting his Renew Crew franchise. By 5 or 6 each day, Dean turns the “work” off to focus on spending time with his family.

Chris Miller – The Executive Model

Chris MillerChris Miller is another one of the amazing franchisees that we have at Renew Crew. While Dean and Heather are the perfect example of the owner/operator model, Chris Miller is a prime example an owner/operator who very rapidly evolved to the Executive Model.

Chris Miller licensed his first franchise with Renew Crew when it was still Wood ReNew. Initially, Chris spent the majority of his time like Dean – working with technicians and focusing on the proposal and bidding process, while cultivating and stewarding relationships within his community and helping build goodwill.

However, in just his first year in business, Chris and his team reached a higher sales volume than the two-man field technician team could support. Chris elected to hire a part-time administrative assistant to answer the phone and schedule appointments as well as an additional part-time technician team to handle any appointments that his full-time crew could not.

Chris continues to work on the business, developing proposals and attending networking events throughout the community. He has added two additional Renew Crew vans and hired more technicians to work full-time.

Chris continued to spend his days managing his team of employees, performing sales calls and corresponding with area business owners and his customers.

As his Renew Crew business blossomed, Chris noticed an increase in volume and inquiries from businesses and customers outside of his protected Renew Crew territory. In his third year in the system, Chris added another Renew Crew territory to his growing enterprise. With the additional territory came the need for additional Renew Crew vans and employees.

Today, Chris operates the largest Renew Crew franchise in the system and has four vans and seven employees working in his business. Chris spends a majority of his time each day managing the employees and executing his local marketing plan. Chris also hired a manager to work with him so he could have the freedom to enjoy the lifestyle benefits of running a successful Renew Crew franchise.

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